On April 28th, 2026, the 57th CIBM Breakfast & Science Seminar was presented by Delphine Ribes from the EPFL and ECAL LAB. The event was chaired by Meritxell Bach Cuadra, Head of CIBM Signal Processing CHUV UNIL Trustworthy Medical Image Analysis Section. The event took place at the CIBM Seminar room, EPFL, Lauasnne with an engaged audience of around 35 participants both online and on site.
Beyond Innovation: Design Research Methods for Adoption and Acceptance
Abstract
Innovation alone does not ensure impact. Technologies must be adopted and accepted in real-world contexts. This talk explores how design research methods support adoption and acceptance, with a focus on AI.
Through two projects, the presentation illustrates how participatory and iterative approaches reveal key factors shaping trust, understanding, and engagement. The first examines AI integration in multiple sclerosis (MS), highlighting challenges around explainability, regulatory and clinical use. The second investigates strategies for designing a dedicated chatbot to foster healthier and more sustainable dietary behaviors.
Together, these cases demonstrate how methods such as co-design, prototyping, and qualitative analysis help move beyond innovation toward technologies that are meaningful, usable, and ultimately adopted.
Delphine Ribes
About the speaker
Delphine Ribes’ work spans research and real-world applications. With a background in electrical engineering and expertise in medical image processing, she has experience in research labs and healthcare settings. As the head of the algorithmic and software engineering group at EPFL+ECAL Lab, she focuses on interdisciplinary approaches that merge engineering, design, and clinical insights to foster technology adoption in healthcare.